The importance of individual differences in developing computer training programs for end users
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Date
1994
Authors
Kelley, Helen
University of Lethbridge. Faculty of Arts and Science
Journal Title
Journal ISSN
Volume Title
Publisher
Lethbridge, Alta. : University of Lethbridge, Faculty of Arts and Science, 1994
Abstract
Research emphasises that effective and efficient end-user training is a vital component of the successful utilization of computer technology and that individual differences (e.g., learning styles, cognitive reasoning schemata) may effect the outcomes of end-user training. This study investigates the relationships between end users' Motivational Intent to use computer technology and individual differences. End users' Motivational Intent to use computer technology is significantly different for between-subjects grouped according to their level of anxiety (i.e., positive, neutral, negative). The empirical results indicate that end users' scholastic ability is an important predictor of the incremental change over time to end users' Motivational Intent to use computer technology. End users' learning styles impact the incremental change over time to end users' Motivational Intent to use computer technology. The results suggest that the tailoring of end-user training methods, techniques and materials to accomodate individual differences may be beneficial and worthwhile.
Description
x, 99 leaves : ill. ; 28 cm.
Keywords
End-user computing , Dissertations, Academic