Information systems effectiveness among small businesses

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dc.contributor.authorOrtiz de Guinea Lopez de Arana, Ana
dc.contributor.authorUniversity of Lethbridge. Faculty of Management
dc.contributor.supervisorHunter, M. Gordon
dc.date.accessioned2008-02-27T21:30:26Z
dc.date.available2008-02-27T21:30:26Z
dc.date.issued2003
dc.descriptionxiii, 130 leaves : ill. ; 29 cm.en
dc.description.abstractThis study examines the validity of the Thong et al. (1996) model of Information Systems effectiveness in Canadian small businesses. The model evaluates the importance of managerial support and external expertise (vendors and consultants) for Information Systems effectiveness. This project extends the model by adding two constructs: intention of expansion for adopters and intention of adoption for non-adopters. The sample included 105 adopters and eight non-adopters of a mid-size city in Western Canada. Partial Least Squares was used to statistically test the model. The results showed that managerial and vendor support are essential for effective Information Systems in small businesses, and supported part of the relations between Information Systems effectiveness and intention of expansion for adopters. Descriptive statistics revealed that non-adopters lacked knowledge and resources to purchase technology. Overall, the results suggested managers should engage quality vendors to obtain Information Systems that contribute to achieve the small businesses’ goals.en
dc.identifier.urihttps://hdl.handle.net/10133/581
dc.language.isoen_USen
dc.publisherLethbridge, Alta. : University of Lethbridge, Faculty of Management, 2003en
dc.publisher.facultyManagementen
dc.relation.ispartofseriesProject (University of Lethbridge. Faculty of Management)en
dc.subjectInformation technology -- Managementen
dc.subjectManagement information systemsen
dc.subjectSmall business -- Canada -- Technological innovationsen
dc.titleInformation systems effectiveness among small businessesen
dc.typeTechnical Reporten
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