Making the cut...ethically: how barbers and hairdressers can safely respond to customer mental health crises

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dc.contributor.authorFraser, Lee
dc.contributor.authorUniversity of Lethbridge. Faculty of Education
dc.contributor.supervisorMcBride, Dawn L.
dc.date.accessioned2025-05-13T17:31:09Z
dc.date.available2025-05-13T17:31:09Z
dc.date.issued2025
dc.degree.levelMasters
dc.description.abstractThis project explores the ethical implications of barbers and hairdressers encountering their customers’ personal disclosures and mental health challenges. Customers may view their barbers and hairdressers as supportive spaces for discussing mental health, which can place these professionals in situations where they may lack the necessary ethical and mental health training to protect the well-being of themselves and their customers. While limited mental health discussion education exists for hairdressers and barbers, a review contained within this project indicates that it often fails to address ethical concerns that are germane to managing disclosures and discussions of personal mental health issues. To explore the potential ethical considerations surrounding these interactions, a fictional case study was created to raise awareness among professionals in this field and promote education on these important topics. The project further examines the potential ethical implications of mental health discussions and offers recommendations based on existing literature on ethics in psychological services. It is hoped that the insights and recommendations derived from this project will inform future training programs for barbers and hairdressers, equipping them to engage with mental health concerns and their clientele in a more ethical and informed manner. A manuscript accompanies this project, included as an appendix, intended for publication in a barbering and hairdressing trade publication.
dc.identifier.urihttps://hdl.handle.net/10133/7030
dc.language.isoen
dc.publisherLethbridge, Alta. : University of Lethbridge, Faculty of Education
dc.publisher.facultyEducation
dc.relation.ispartofseriesProject (University of Lethbridge. Faculty of Education)
dc.subjectcounselling
dc.subjectethics
dc.subjectethical decision making
dc.subjectcompetency
dc.subjectmultiple relationships
dc.subjectdual relationships
dc.subjectconfidentiality
dc.subjectburnout
dc.subjecthaircare
dc.subject.lcshBarbers--Professional ethics
dc.subject.lcshBeauty operators--Professional ethics
dc.subject.lcshConsumers--Mental health
dc.subject.lcshConsumers--Counseling of--Moral and ethical aspects
dc.subject.lcshConfidential communications
dc.subject.lcshCounseling--Moral and ethical aspects
dc.titleMaking the cut...ethically: how barbers and hairdressers can safely respond to customer mental health crises
dc.typeProject
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