The role of empathic concern in the relations of personality and organizational citizenship behavior

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dc.contributor.authorDong, Nan
dc.contributor.authorUniversity of Lethbridge. Faculty of Management
dc.contributor.supervisorPerlow, Richard
dc.date.accessioned2008-02-28T21:12:50Z
dc.date.available2008-02-28T21:12:50Z
dc.date.issued2005
dc.descriptionvii, 37 leaves ; 29 cm.en
dc.description.abstractThe present study examined how personality characteristics affect organizational citizenship behaviours directed toward individuals (OCBI), and the mediating effects of empathic concern in personality facet-OCBI relations. Participants were 195 employees of various business organizations located in a southwest Canadian city. Each participant completed questionnaires assessing personality and OCBI. Analyses revealed that empathic concern, anger, friendliness, and emotionality were related to OCBI. As predicted, empathic concern mediated the relation of anger, friendliness, and emotionality with OCBI. The results of this study suggest that specific facets of the broad Big 5 dimensions are useful in predicting OCBI and that empathic concern may be a key variable explaining why the relations exist.en
dc.identifier.urihttps://hdl.handle.net/10133/605
dc.language.isoen_USen
dc.publisherLethbridge, Alta. : University of Lethbridge, Faculty of Management, 2005en
dc.publisher.facultyManagementen
dc.relation.ispartofseriesProject (University of Lethbridge. Faculty of Management)en
dc.subjectOrganizational behavioren
dc.subjectOrganizational effectivenessen
dc.subjectPsychology, Industrialen
dc.subjectConflict managementen
dc.subjectEmpathyen
dc.subjectPersonalityen
dc.titleThe role of empathic concern in the relations of personality and organizational citizenship behavioren
dc.typeTechnical Reporten
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