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dc.contributor.supervisor Miller, Diane
dc.contributor.author Pyne, Tom
dc.contributor.author University of Lethbridge. Faculty of Management
dc.date.accessioned 2009-07-07T20:15:02Z
dc.date.available 2009-07-07T20:15:02Z
dc.date.issued 2007
dc.identifier.uri https://hdl.handle.net/10133/722
dc.description vi, 52 leaves ; 29 cm. -- en
dc.description.abstract This study examined how Organizational Citizenship Behavior (OCB) climate affected levels of task and relationship conflict within work groups. Moderating effects were provided by the attributions the participants gave to the OCB activity. Participants were 141 employees of various fast-food restaurants in a western Canadian city. Each participant completed a questionnaire assessing OCB climate in the workgroup, to what they attributed the OCB, and the levels of conflict present in the work group. As predicted, OCB climate does affect levels of relationship and task conflict although, surprisingly in the same direction. The results of this study suggest that there is a correlation between OCB climate and conflict in workgroups. en
dc.language.iso en_US en
dc.publisher Lethbridge, Alta. : University of Lethbridge, Faculty of Management, 2007 en
dc.relation.ispartofseries Project (University of Lethbridge. Faculty of Management) en
dc.subject Organizational behavior en
dc.subject Organizational effectiveness en
dc.subject Psychology, Industrial en
dc.subject Conflict management en
dc.title The effects of OCB on work group conflict en
dc.type Thesis en
dc.publisher.faculty Management en


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